33%  less and daily gifts! 

XTMAS Code -> FREE Shipping

Free change
60 days returns
Free shipping +145€.
1 order = we plant a tree
100% organic cotton

Shipping and returns

  • We want the purchasing and shipping process to be as convenient and fast as possible for you. If you have any complaints, questions or comments, please write to us and let us know. Without knowing it we can’t improve, and a tug of ears can come in handy from time to time.

What are the shipping costs and delivery times?

SPAIN (Peninsula):

  • Cost: 4,90€.
  • Delivery time: 24-72 working hours
  • Free shipping on orders over 75€.

SPAIN (Balearic Islands) and ANDORRA:

  • Cost: 8€.
  • Delivery time: 3 to 5 working days

PORTUGAL:

  • Cost: 5,90€.
  • Delivery time: 2-5 working days
  • Free shipping on orders over 79€.

ITALY, GERMANY, THE NETHERLANDS, TURKEY, BELGIUM and FRANCE:

  • Cost: 9,99€.
  • Delivery time: 3 to 7 working days
  • Free shipping on orders over 145€.

AUSTRIA and POLAND:

  • Cost: 12,90€.
  • Delivery time: 5 – 9 working days
  • Free shipping on orders over 150€.

LUXEMBOURG:

  • Cost: 15€.
  • Delivery time: 7 to 13 working days
  • Free shipping on orders over 160€.

REST OF EUROPE:

  • Cost: 20€.
  • Delivery time: 3 to 10 working days
  • Free shipping on orders over 160€.

Note: During the checkout process, VAT will be added to the shipping prices for the country of shipment.

Shipping exclusions:

We do not ship to Ceuta, Melilla, Canary Islands, United Kingdom, Jersey, Channel Islands, Guernsey, Netherlands Antilles, San Marino, Gibraltar, Greenland, Madeira, Azores, Martinique, French Guiana, Faroe Islands, North Korea and Cuba.

Changes

We want you to be satisfied with our products. Therefore, the first exchange is free on all orders and the deadline for exchanges is 60 days from the date of purchase. Only one free exchange is allowed per order, for subsequent exchanges, the cost will be equal to the return cost.

Environmental impact

With each exchange and return, a negative impact on the environment is generated. Help us reduce this impact by making exchanges and returns only when necessary.

Procedure for returns and exchanges:

  1. Access our Returns/Exchange portal here.
  2. Enter your order number and postal code of the delivery address.
  3. Select the items you wish to exchange/return and the new size if necessary.
  4. Our Customer Service team will review your application and contact you if more information is needed.
  5. You will receive an email with detailed instructions and delivery labels. Place the garments in the original packaging, attach the labels and follow the instructions received.
  6. Upon receipt of your package, we will send you the new size requested.

Note: For exchanges in the UK and outside the EU, the customer must send us the garments by the transport agency of his choice (paying the necessary fees).

Return conditions:

  • Garments must be in perfect condition, unwashed and unworn, and with the original label. If these requirements are not met, we will not be able to reimburse you.
  • We give you 100% of your purchase back with a coupon that you can use for 12 months.
  • If you return the product within 15 calendar days after the purchase, you will be refunded the money in your account according to the following costs, if you wish:
      • SPAIN (Peninsula): 7,00€.
      • SPAIN (Balearic Islands) and ANDORRA: 11,00€.
      • PORTUGAL: 8,90€.
      • ITALY, GERMANY, THE NETHERLANDS, TURKEY, BELGIUM and FRANCE: 12,99€.
      • AUSTRIA and POLAND: 15,90€.
      • LUXEMBOURG: 18,00€ 18,00
      • REST OF EUROPE: 23,00€.
      • UNITED KINGDOM AND OUTSIDE THE EUROPEAN UNION:: 4€. The customer must send the garments to us by the transport agency he/she considers appropriate (paying the necessary fees).

Returns management:

  1. Access our Returns/Exchange portal here.
  2. Enter your order number and postal code of the delivery address.
  3. Select the items you wish to exchange/return.
  4. Our Customer Service team will review your application and contact you if more information is needed.
  5. You will receive delivery labels; place the garments in the original packaging, attach the labels and take the package to the nearest post office.

We will process your return request within 32 working hours.

Once the package is delivered to the warehouse, we will process the refund within 5 working days. Reimbursement will be made through the same payment method used for the purchase. It may take between five and fifteen working days for the amount to be reflected in your bank account.

We messed up…

At szölt&frog we process all orders with the utmost care. If we make a mistake, contact us here and we will fix it at no additional cost to you.

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Size guide (cm)

Jerseys

MEASUREMENTS S M L Xl XXL
A LENGTH OF GARMENT 67 69 71 73 75
B CHEST 52 54 56 58 60
C UNDER 38 40 42 44 46

T-Shirts

MEASUREMENTS S M L Xl XXL
A LENGTH OF GARMENT 69 72 74 76 78
B CHEST 51 53 55 57 59
C WAIST 50 52 54 56 58
D UNDER 51 53 55 57 59
E SLEEVE LENGTH
20 21 22 23 24

Sweatshirts

MEASUREMENTS S M L Xl XXL
A LENGTH OF GARMENT 67 69 71 73 75
B CHEST 53 55 57 59 61
C WAIST 51 53 55 57 59
D UNDER 45 47 49 51 53
E SLEEVE LENGTH
75 78 81 84 87

Polo T-Shirts

MEASUREMENTS S M L Xl XXL
A LENGTH OF GARMENT 71 73 75 77 79
B CHEST 52 54 56 58 60
C WAIST 52 54 56 58 60
D UNDER 52 54 56 58 60
E SLEEVE LENGTH
23 34 25 26 27

Kids Sweatshirts

MEASUREMENTS 4-5 6-7 8-9 10-11 12-13
HEIGHT (cm)
110 120 130 142 155
A LENGTH OF GARMENT 42 46 51 55 59
B CHEST 34 38 41 43 46
C WAIST 33 37 40 42 45
D UNDER 32 36 39 41 44
E SLEEVE LENGTH
44 47 50,5 54 60

Kids T-shirts

MEASUREMENTS 4-5 6-7 8-9 10-11 12-13
HEIGHT (cm)
110 120 130 142 155
A LENGTH OF GARMENT 43 47 50 53 56
B CHEST 31 35 37 40 43
C WAIST 30 34 36 39 42
D UNDER 31 35 37 40 43
E SLEEVE LENGTH
13,5 14,5 15,5 16,5 17,5
*The measurements in these tables are approximate, they may differ 1-2 cm from the final size of the garment.
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